To support municipalities in their COVID-19 recovery efforts The W Group has retooled several of its leading products
BUILDING LONG-TERM COMMUNITY ENGAGEMENT IN MUNICIPALITIES
Customer Feedback Programs
Proactively manage feedback from residents to maximize satisfaction with the City’s facilities COVID-19 safety measures and ongoing reopening efforts.
100,000+
Residents
provided feedback to services offered
50+
Facilities/Services
Utilizing feedback program
Countless
improvements made to customer service and related processes