Customer Feedback Programs

Proactively manage feedback from residents to maximize satisfaction with the City’s facilities COVID-19 safety measures and ongoing reopening efforts.

100,000+

Residents

provided feedback to services offered

50+

Facilities/Services

Utilizing feedback program

Countless

improvements made to customer service and related processes

Our Client-Partners

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North Vancouver District Public Library.
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CALL OR EMAIL US TODAY

Learn how we can help you in your COVID-19 efforts and community engagement in general

Kent Waugh

Managing Partner

604.613.5368

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BUILDING LONG-TERM COMMUNITY ENGAGEMENT IN MUNICIPALITIES

Copyright 2021 Waugh Management Consulting Inc. (DBA The W Group)

Coquitlam, British Columbia, Canada