Blog

We publish articles on a variety of topics related to municipal engagement and best practices in the industry. A blog for those who are working to make their cities better places to live, work, and play.

Centralized or Free for All?

Surveys are a great way for local governments to understand and meet the needs of their community. They gather valuable information that...

Kent Waugh

Feb 16, 2023

Most Residents Don’t Care About Your Work

& What to Do About It As a local government employee, you play a vital role in shaping your community. Whether you're working on a park...

Kent Waugh

Feb 16, 2023

Are You Asking Too Much?

Before asking about personal information, it's important to build trust with your respondents. It's key to successful survey completion!

Kent Waugh

Dec 8, 2022

Trolls, Bots, and Nefarious Respondents … OH MY

With malicious 'trolls' and 'bots' at work, it's important to stay vigilant with data analysis so we won't be blindsided by skewed results!

Kent Waugh

Dec 8, 2022