Perspective:

Articles & Resources

The Key Ingredients of GREAT Community Enagagement!

March 14, 2017

The W Group specializes in assisting government agencies to maximize their connection with community and residents by establishing best-practice ongoing, two-way communications programs.

 

While we work to improve both sides of the conversation independent of one another, we really excel at (and we must admit get excited about) is integrating the conversations.

 

OUTBOUND COMMUNICATIONS

Our Outbound Communications work includes the following services and expertise:

 

E-MAIL COMMUNICATIONS & MARKETING

 

WEBSITE & PRINT MATERIAL PRODUCTION

  • Print Material Design & Production

  • Website Design & Programming

 

CUSTOMER SERVICE & STAFF TRAINING

  • Staff Workshops & Training Programs

 

INBOUND FEEDBACK & INSIGHTS

Our Inbound Communications work including feedback, insights, research and business intelligence is outlined below:

 

COMMUNITY ENGAGEMENT/PUBLIC CONSULTATION 

 

CUSTOMER SERVICE-EXPERIENCE FEEDBACK

  •  'Voice of the Customer' Feedback Programs including print and electronic customer comment cards

Please reload

Featured Posts

Results Driven Community Engagement

May 1, 2017

1/4
Please reload

Recent Posts
Please reload

Archive
Please reload

Search By Tags

Copyright 2015 The W Group

Waugh Management Consulting Inc.

PRIVACY POLICY