Articles & Resources

Enhancing Public Consultations

February 21, 2017

"Community Engagement requires a constant, ongoing outbound and inbound communication process."


On the other hand, Public Consultation is the focused process used to communicate project-related information out to residents and methodically gather specific feedback from residents.  


One example of Public Consultation Enhancements includes the use of a Community Engagement Research Panel to geotarget residents within an upcoming project's catchment area. Sending invitations to 'blank sheet of paper' surveys that garner residents' first thoughts (as well as identify concerns), engage them in the project update email list/webpage, and invite them to the related Open House(s). This modified approach provides planners early glimpses of resident thoughts, creates awareness and interest with the neighbourhood even before any formal notice is delivered by the municipality. One small shift provides huge gains. 

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