Kent Waugh is a pioneer in online research panels, establishing one of the first global panels in the late 90's consisting of 100,000 members. Later he built the Angus Reid Forum inconjunction with Vision Critical, the leading global research panel software company.
Fifteen years later, Kent is now pioneering some of the leading recruitment and management best practices to deliver resident-focused research that is representative of municipal populations. It is through this work that Kent is also developing best practices for the further enhancement of community engagement and public consultation.
Since 2013, Kent has been providing hands on support for one of the first community engagement research panels established by a North American municipality.