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As news of the COVID-19 Pandemic outbreak was unfolding in late February and early March 2020 none of us knew what substantial and sustaining societal shifts we were going to experience. Even today this story has not ended and will not for most of us for years to come. Some of these shifts, shaking a colleague’s hand, have had an immediate impact on our connection with people, while others true impact has yet to be experienced.


Purely from a municipality’s perspective there have been 5 Major Shifts identified. These 5 Major Shifts are meant to some degree as a road map for possible directions municipalities can take as a path through COVID-19 Pandemic. These shifts are not set in stone, little is right now, and may themselves shift over time.


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